Contact Us
There is no chatbot on this page. No automated ticket system. No response template that sends you back to a FAQ you already read.
When you send a message to jennymodmc.com, a real person reads it. We built this site because the Jenny Mod community deserved a resource that actually gets things right, and that same commitment extends to how we handle every message that comes in.
If you have a question, hit a problem, or spot something wrong on the site, this is the right place.
How to Reach Us
The fastest and most reliable way to contact us is through the form below. Fill in your name, email address, and a clear description of your issue or question. The more detail you include, the faster and more accurately we can help.
You can also reach us directly by email at jennymodmc@gmail.com
We aim to respond within 24 to 48 hours on weekdays. Messages sent over the weekend may take slightly longer, but we read everything.
[Contact Form Here]
What We Can Help With
We cover a specific range of topics on jennymodmc.com, and we want to make sure you get genuinely useful help rather than a generic reply. Here is what we handle well.
Download and File Issues
If a download link on our site is broken, redirects somewhere unexpected, or produces a file that does not match the format or size we describe, report it immediately. Include the page URL, the download button you clicked, and what happened when you clicked it. We treat file integrity reports as a high priority and investigate quickly.
Installation Problems
Walked through one of our guides and still hitting a wall? Tell us exactly where things went wrong. The most useful details to include are your platform (Java Edition or Bedrock/MCPE), your operating system and version, the Minecraft version you are running, the specific error message if one appeared, and any other mods you have installed alongside Jenny Mod. With that information, we can usually identify the problem quickly.
Version Compatibility Questions
Not sure which version of Jenny Mod works with your current Minecraft installation? Not sure whether you need Forge or not? Unsure about Java 8 vs newer Java versions? Ask us. These questions come up constantly, and we are happy to point you in the right direction without making you dig through the entire site to find the answer.
Incorrect or Outdated Information
If something on the site is factually wrong, wrong file size, wrong compatibility note, wrong Forge version, or incorrect step in an install guide, tell us. We update pages when errors are confirmed. Include the page URL and specifically what you believe is incorrect. If you have a source that contradicts our information, link it. We take accuracy seriously, and we do not defend errors.
Safety Concerns
If you encountered a page impersonating jennymodmc.com, a file claiming to be from us that looks suspicious, or a download link on our site that appears to have been compromised, report it here as soon as possible. This type of report gets the fastest response. Include the URL you encountered and what raised your concern.
General Feedback
If something about the site is confusing, a guide is missing a step that tripped you up, or a page could be improved in a specific way, we want to hear it. We built this site to be genuinely useful, and real feedback from real players is how it gets better.
What We Cannot Help With
Being upfront about this saves everyone time.
We are not the original Jenny Mod developers. We cannot fix bugs inside the mod itself, add new features to it, or answer questions about how the mod was coded. For development-related questions, the Jenny Mod community on Reddit and Discord is a better resource.
We also cannot provide support for modified or altered versions of Jenny Mod files downloaded from other websites. We can only speak to files and information published directly on jennymodmc.com. If your file came from somewhere else and is behaving unexpectedly, we cannot troubleshoot it.
We do not provide general Minecraft support beyond what is covered in our guides. For broader Minecraft help, the official Minecraft Help Center at help.minecraft.net is the right starting point.
Before You Send a Message
A few things that will get you a faster and more useful response.
Check our installation guides first. The most common problems, wrong Java version, missing Forge profile, mod file in the wrong folder, and experimental features not enabled on Bedrock, are all covered in detail in our guides. A two-minute read might save you a day of waiting for a reply.
Include your platform. Java Edition on PC and Bedrock/MCPE on mobile have completely different installation processes and completely different failure modes. Knowing which you are on is the first thing we need to know.
Copy the exact error message. Screenshots are even better. Vague descriptions like “it does not work” take multiple back-and-forth messages to diagnose. The exact error text gets you an answer in one reply.
Response Time
Weekdays: 24 to 48 hours. Weekends: Up to 72 hours
We read every message. If you have not heard back within that window, check your spam folder first; our replies occasionally land there. If it has been longer than 72 hours on a weekday, feel free to follow up.
[Contact Form Here]
jennymodmc.com is an independent fan resource. We are not affiliated with Mojang Studios, Microsoft, or the original Jenny Mod development team. All mod content discussed on this site is third-party fan-created material.
